Privacy policy

Providing personal data, as well as consenting to its processing, is entirely voluntary. Any personal data you provide to us will only be processed to the extent and for the purpose for which you have given us your consent. In the event, however, that you decide not to provide us with the data necessary to carry out the order and do not give your consent to its processing, unfortunately, we will not be able to process your order.

Please note that you have the right to update or delete your personal data at any time. You can do it yourself or with our help, which we will be happy to help you.

We assure you that our company adheres to a restrictive policy of personal data security.

I. Who is the controller of personal data?

The personal data controller of cozyanddozy.com (hereinafter referred to as the Administrator), i.e. the one responsible for ensuring the security of your personal data is:

BaYka Karolina Poyan-Pogorzelska, Praw Kobiet 6, 15-535 Białystok, VAT 5422951737

II. Why and which of your personal data do we ask for?

A. Registration

During the registration process, we ask you to provide us with the information we need to open an account with cozyanddozy.com, so that you do not have to waste time re-filling out the entire order form every time you make a new purchase. By registering, you save time and money, as registered customers participate in a loyalty program and receive discounts for their previous purchases.

After logging in, a registered customer can also verify the status of his order and the history of his purchases. A registered and logged in customer can at any time correct, complete or delete data from cozyanddozy.com by himself.

During the registration process we ask for:

1. first and last name – necessary for us to prepare a sales note and address the shipment later;

2. address (street, house number and/or house and property number, postcode and city) – necessary for us to be able to address the parcel later;

3. e-mail – necessary for logging in to cozyanddozy.com and communication related to the use of cozyanddozy.com;

4. telephone number – necessary for the selection of some delivery methods (required by the carriers);

The data provided during the registration process will only be processed by cozyanddozy.com and will not be used in any other way.

B. Placing an order

When placing an order, please provide us with the data necessary to complete the order, which in the case of registered and logged in customers is partially collected automatically from the data provided at registration.

When placing an order, please provide details:

1. name or company/institution name necessary to complete the sales note and address the shipment later;

2. address (street, house number and/or house and property number, postcode and city) – necessary for us to be able to address the parcel later;

3. e-mail – necessary for logging in to cozyanddozy.com and communication related to the use of cozyanddozy.com;

4. telephone number – necessary for the selection of some delivery methods (required by the carriers);

In the event that the Customer chooses to deliver to an address other than the one indicated during registration or order placement, please provide additional information:

1. name or company/institution name necessary to complete the sales note and address the shipment later;

2. address (street, house number and/or house and property number, postcode and city) – necessary for us to be able to address the parcel later;

3. telephone number to the recipient of the shipment – necessary in case of choosing some delivery methods (required by the carriers).

In case when the Customer demonstrates his willingness to receive a VAT invoice when placing an order, please provide us with the information:

1. the name or business name of the company/institution necessary to get the commercial invoice;

2. address (street, house and/or house numbers, postcode and city) – necessary to get commercial invoice;

3. VAT number – necessary to get an invoice;

4. telephone number – necessary for the selection of some delivery methods (required by the carriers);

The data provided during the order process is processed by cozyanddozy.com and the following entities to the extent specified below:

1. name, address, telephone number, e-mail address indicated as the delivery address are transferred to transport companies in the form of a label/ waybill, which is at the same time an order to deliver the shipment, depending on the selected type of shipment, are transferred:

a. DPD

b. DHL

c. GLS

2. name, address and tax identification number indicated as data to which the sales note is to be issued are transferred in the form of a sales note to the accounting system: Fakturownia.pl

If you use a payment system using an external payment system, all data provided after you have visited the payment operator’s website remain registered solely in its database and are in no way accessible or stored by cozyanddozy.com.

cozyanddozy.com cooperates with a payment operator: PayPal, Braintree Credit Cards, Stripe, Klarna

C. Subscription to the newsletter

If you subscribe to the newsletter and agree to receive it during the registration or ordering process, please provide your e-mail address, name and gender. We will send you commercial information from the Administrator to your e-mail address, which you can unsubscribe from at any time by logging into your account at cozyanddozy.com or by clicking on the link cancelling your subscription and located in the footer of each newsletter.

The data provided during the subscription to the newsletter are processed by cozyanddozy.com and the following entities:

• the operator of Mailchimp.com

III. Your personal data, which is collected automatically when you enter cozyanddozy.com

A. cozyanddozy.com (host)

The information system used by cozyanddozy.com automatically collects data related to the device you use when you connect to cozyanddozy.com in your logs. This data is collected for statistical purposes only and is only used in the process of optimising cozyanddozy.com in order to make it as convenient as possible.

These data are never combined with the reported data referred to in Part III and are only used for statistical analysis and for mechanisms for correcting systemic errors.

B. cozyanddozy.com (cookies)

cozyanddozy.com uses the “cookies” technology, i.e. text files placed on your device, in order to enable cozyanddozy.com to recognize you and customize the store to your needs.

cozyanddozy.com uses cookies for this purpose:

1. remember to log in (the session lasts 30 minutes, after which the cookie is deleted);

2. remember the contents of your shopping cart (the session lasts 30 days, after which the cookie is deleted);

3. remember your display preferences on cozyanddozy.com (the session lasts 30 days, after which the cookie is deleted);

4. producing statistics and audience reports on the functioning of cozyanddozy.com

If you do not agree to the use of cookies on your device, you may refuse the use of cookies by configuring your browser accordingly. Information on how to do this can be found in the help files of your web browser. Unfortunately, in the event that cookies from cozyanddozy.com are blocked, we cannot guarantee that they will function correctly.

If you agree to the placement of cookies on your device, but would like to delete them after your visit to cozyanddozy.com, you can do so without risk and information on how to do so can be found in the help files of your browser.

C. Google Analytics (cookies)

Google Analytics uses the technology of “cookies”, i.e. text files placed on your device, in order to enable cozyanddozy.com to analyse the sources of traffic and the way visitors use it.

Google will use this information for the purpose of compiling reports and providing other services relating to Internet traffic and usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

These data are never combined with the reported data referred to in Part III and are only used for statistical analysis and for mechanisms for correcting systemic errors.

If you do not agree to the use of cookies on your device, you may refuse the use of cookies by configuring your browser accordingly. Information on how to do this can be found in the help files of your web browser. Unfortunately, in the event that Google cookies are blocked, we cannot guarantee the correct functioning of cozyanddozy.com.

If you agree to the placement of Google cookies on your device, but you would like to delete them after your visit to cozyanddozy.com, you can do so without risk and information on how to do so can be found in the help files of your browser.

D. Google Ads (cookies)

Google Ads uses the “cookies” technology, i.e. text files placed on your device, in order to enable cozyanddozy.com to assess the correctness and effectiveness of its advertising activities using the Ads network.

Google will use this information for the purpose of compiling reports and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

These data are never combined with the reported data referred to in Part III and are only used for statistical analysis and for mechanisms for correcting systemic errors.

If you do not agree to the use of cookies on your device, you may refuse the use of cookies by configuring your browser accordingly. Information on how to do this can be found in the help files of your web browser. Unfortunately, in the event that Google cookies are blocked, we cannot guarantee the correct functioning of cozyanddozy.com.

If you agree to the placement of Google cookies on your device, but you would like to delete them after your visit to cozyanddozy.com, you can do so without risk and information on how to do so can be found in the help files of your browser.

IV. Sharing your personal information

In special cases where the applicable law requires the controller to make the collected data available to public authorities, cozyanddozy.com will make such data available. Except as otherwise provided, your personal information will be disclosed only to the extent, for the purpose and to the entities mentioned in this privacy policy.

V. Revision of the security policy of cozyanddozy.com

cozyanddozy.com reserves the right to change its privacy policy, if required by applicable law, if technological conditions of operation of cozyanddozy.com change or if such change introduces a standard higher than the minimum required by law.

cozyanddozy.com will notify you of this change by e-mail (to the e-mail address you specified when registering). The notification will be sent at least 30 days before the new privacy policy comes into effect. The current text of this Privacy Policy is always available at https://cozyanddozy.com/privacy-policy/

VI. Contact

cozyanddozy.com contacts you using the e-mail address provided and only in special cases we use the telephone number provided by you.

If you have any questions or concerns about the privacy and security policy of your personal information, please contact us at shop@cozyanddozy.com. If you wish to update or delete your personal information, if you cannot or do not wish to do so yourself, please contact us at shop@cozyanddozy.com